Returns & Refunds Policy
Returns
Eligibility: Returns are accepted within 30 days of purchase. Items must be unused, in their original packaging, and in the same condition as received. Signs of installation, wear, or damage may void eligibility.
Return Process: Contact our support team with order details and the reason for the return. A return authorization is required for processing.
Shipping Costs: Customers cover return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged item).
Refunds
Inspection: Once we receive the item, it will be inspected for eligibility. If approved, the refund process will begin.
Refund Method: Refunds are issued via the original payment method. Processing time varies based on your payment provider.
Non-Returnable Items
- Electrical components that have been installed or used.
- Special order or customized items.
- Products that have been modified or altered.
Damaged or Defective Items
If you receive a damaged or defective item, contact our support team immediately. We will provide a replacement or refund based on the situation.
Warranty
Some products come with a manufacturer’s warranty. Please refer to the specific manufacturer’s policy for details on coverage and claims.
For additional details, review our full policy on our website or contact customer support.